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— Sandbox Communications

Privacy Policy

Sandbox Communications | www.sandboxcomm.com

Last updated: May 2026

 

This privacy notice for Sandbox Communications (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services, such as when you visit our website at https://www.sandboxcomm.com or engage with us in other related ways, including sales, marketing, or events.

 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. Contact us at privacy@sandboxcomm.com.

 

Summary of Key Points

  • What personal information do we process? We collect names and email addresses you voluntarily provide. We do not process sensitive personal information.

  • Do we receive information from third parties? No.

  • Tools and platforms we use: Google Analytics, Google Search Console, Moxie CRM, Wix email marketing, and AI writing tools.

  • How do we process your information? To provide services, communicate with you, prevent fraud, and comply with law.

  • Do we share personal information? Only in limited situations. We have never sold your data and do not intend to.

  • Your rights: You may review, change, or request deletion of your data at any time.

 

1. What Information Do We Collect?

In Short: We collect personal information you voluntarily provide to us.

We collect personal information when you express interest in our services, participate in activities on our website, or contact us. This may include:

  • Names

  • Email addresses

  • Phone numbers (if provided through inquiry forms)

We do not process sensitive personal information. We also automatically collect certain technical data when you visit our site, such as IP address, browser type, device information, and browsing behavior via cookies and analytics tools (see Sections 4 and 5).

 

2. How Do We Process Your Information?

In Short: We process your information to provide services, communicate with you, and improve our offerings.

 

We process your personal information for the following purposes to:

  • Deliver and facilitate the services you request

  • Respond to inquiries and provide support

  • Send administrative information about our products, services, and policies

  • Send marketing and promotional communications (you may opt out at any time)

  • Deliver targeted or personalized content and advertising

  • Protect our services through fraud monitoring and prevention

  • Evaluate and improve our services, products, and marketing

  • Comply with our legal obligations

  • Assist in the preparation of content using AI writing tools (see Section 6)

 

3. When and With Whom Do We Share Your Personal Information?

In Short: We share information only in specific, limited situations.

We may share your personal information in the following circumstances:

 

  • Business Transfers: In connection with a merger, sale, financing, or acquisition of all or part of our business.

  • Affiliates: With parent companies, subsidiaries, or joint venture partners, who must honor this privacy notice.

  • Business Partners: With trusted partners to offer certain products, services, or promotions.

  • Service Providers: With vendors including our CRM, analytics, and email marketing platforms, under written contracts that protect your data.

 

We have not sold or shared any personal information to third parties for commercial purposes in the preceding 12 months, and we do not intend to do so in the future.

 

4. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes. We use cookies and similar technologies to collect and store information.

When you visit our website, cookies and similar technologies may be used to collect information about your browsing behavior. We use both first-party cookies and third-party cookies set by our analytics and marketing service providers.

 

Our online data partners or vendors may associate cookie activity with other personal information they hold about you for advertising purposes. You may opt out of this advertising by visiting https://app.retention.com/optout.

 

You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our website.

 

5. Third-Party Tools and Platforms

In Short: We use several third-party tools to operate and improve our services.

We use the following platforms in the operation of our business. Each has its own privacy practices:

 

  • Google Analytics: Website traffic and user behavior analysis. You may opt out using the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

  • Google Search Console: Search visibility and indexing performance.

  • Moxie (CRM): Client relationship and project management.

  • Wix (Email Marketing): Email communications and marketing campaigns.

 

These platforms may collect or process personal information such as your name, email address, IP address, and behavioral data in accordance with their own privacy policies. We have data processing agreements in place with these providers where required by law.

 

6. Use of AI Tools

In Short: We use AI writing tools to assist in content creation. We do not input your personal data into these tools.

 

Sandbox Communications uses AI-powered writing and content tools (such as ChatGPT, Claude, or similar platforms) to assist in drafting, editing, and improving written content as part of our service delivery.

 

Our policy regarding AI tools and personal data:

 

  • We do not input your personal information into AI tools without your explicit consent.

  • AI tools are used for content generation, research assistance, and internal drafting, not for automated decision-making about you as an individual.

  • All AI-assisted content is reviewed and edited by our team before use.

  • We periodically review the AI tools we use to ensure they meet reasonable standards for data privacy and security.

Questions about how AI tools may be used in connection with work we perform for you? Contact privacy@sandboxcomm.com.

 

7. How Long Do We Keep Your Information?

In Short: We retain your information only as long as necessary.

 

We keep personal information only for as long as needed to fulfill the purposes outlined in this policy, unless a longer period is required by law. When we no longer have a legitimate need to process your information, we will delete or anonymize it. If deletion is not immediately possible (e.g., data stored in backup archives), we will isolate it from further processing until deletion is possible.

 

8. How Do We Keep Your Information Safe?

In Short: We use reasonable technical and organizational safeguards.

 

We have implemented appropriate technical and organizational security measures to protect personal information. However, no electronic transmission over the internet or data storage system can be guaranteed 100% secure. Transmission of personal data to and from our services is at your own risk. We recommend accessing our services only within a secure environment.

 

9. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to anyone under 18.
 

We do not knowingly solicit data from or market to children under 18. By using our services, you represent that you are at least 18, or that you are the parent or legal guardian consenting to a minor’s use. If we learn that data from a user under 18 has been collected, we will deactivate the account and delete the data. Contact privacy@sandboxcomm.com if you become aware of such data.

 

10. What Are Your Privacy Rights?

In Short: You may review, change, or request deletion of your information at any time.

 

Withdrawing consent: Where we rely on your consent to process personal information, you may withdraw it at any time by contacting us. This does not affect the lawfulness of prior processing.

Opting out of marketing: You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails, replying “STOP” to SMS messages, or contacting us directly. We may still send service-related communications.

 

Cookies: You can adjust your browser settings to remove or reject cookies, though this may affect certain site features.

 

For questions about your privacy rights, email privacy@sandboxcomm.com.

 

11. Controls for Do-Not-Track Features

In Short: We do not currently respond to DNT signals.

 

Most web browsers include a Do-Not-Track (“DNT”) feature. Because no finalized technology standard for recognizing DNT signals currently exists, we do not respond to DNT browser signals at this time. If a recognized standard is adopted that we are required to follow, we will update this notice.

 

12. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a Virginia resident, you are granted specific rights under the Virginia Consumer Data Protection Act (VCDPA).

 

Under the VCDPA, Virginia consumers have the:

 

  • Right to be informed whether or not we are processing your personal data

  • Right to access your personal data

  • Right to correct inaccuracies in your personal data

  • Right to request deletion of your personal data

  • Right to obtain a copy of personal data you previously shared with us

  • Right to opt out of processing for targeted advertising, sale of personal data, or profiling for legally significant decisions

 

To exercise your rights, email privacy@sandboxcomm.com or submit a data subject access request. We will respond within 45 days of receipt, with the option to extend by an additional 45 days when necessary.

 

Right to appeal: If we decline your request, you may appeal by emailing privacy@sandboxcomm.com. We will respond within 60 days. If your appeal is denied, you may submit a complaint to the Virginia Attorney General.

 

13. Do We Make Updates to This Notice?

In Short: Yes. We update this notice as needed to stay compliant with applicable laws.

 

We may update this privacy notice from time to time. The updated version will reflect a revised “Last updated” date and will take effect as soon as it is accessible. If we make material changes, we may notify you by posting a prominent notice on our website or by sending a direct notification. We encourage you to review this policy periodically.

 

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, please contact us:
 

  • Email: privacy@sandboxcomm.com

  • Phone: 202.642.0238

  • Mail: Sandbox Communications, 25240 Lake Shore Sq., Unit 303, Chantilly, VA 20152, United States

 

15. How Can You Review, Update, or Delete the Data We Collect from You?

Based on applicable laws, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, please contact us at privacy@sandboxcomm.com or by mail at the address listed in Section 14. We will respond to verified requests in accordance with applicable data protection laws.

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